Privacy Policy

Last updated: [March 23, 2026]

This Privacy Policy explains how DualNews (“we,” “us,” or “our”) collects, uses, stores, and discloses personal data when you visit or use our multilingual news website and related services (the “Service”).

This Privacy Policy applies to all language versions of the Service, including English, Spanish, German, French, and Russian.

By using the Service, creating an account, or contacting us, you acknowledge that your personal data may be processed as described in this Privacy Policy.

1. Controller

The controller responsible for the processing of your personal data is:

DualNews
Email: support@dual-news.com

2. Personal Data We Collect

Depending on how you use the Service, we may collect the following categories of personal data:

a. Information you provide directly

  • your email address when you register or log in;
  • information you provide when you contact us;
  • any information you voluntarily include in messages sent to us.

b. Technical and usage data

When you visit the Service, we may automatically collect certain technical information, such as:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • referring website or source;
  • pages viewed;
  • date and time of access;
  • basic usage and security logs.

c. Account-related data

If registration is available, we may process:

  • your account email;
  • login and authentication records;
  • account status and access permissions;
  • language or user preference settings.

d. Cookie and similar technology data

We may collect data through cookies or similar technologies used for essential functionality, security, preferences, analytics, or related website operations.

3. Why We Process Your Personal Data

We may process personal data for the following purposes:

  • to provide and operate the Service;
  • to allow user registration and login;
  • to manage access to registered or restricted content;
  • to maintain the security and integrity of the Service;
  • to communicate with users;
  • to respond to support or legal inquiries;
  • to detect, prevent, and investigate abuse, fraud, security incidents, or violations of our Terms;
  • to improve website performance, usability, and content;
  • to comply with legal obligations; and
  • where applicable, to manage cookies, consent choices, and related compliance obligations.

4. Legal Bases for Processing

Where the GDPR or similar laws apply, we process personal data on one or more of the following legal bases:

  • Performance of a contract: where processing is necessary to provide account access, login functionality, or requested services.
  • Legitimate interests: where processing is necessary for website security, fraud prevention, service administration, basic analytics, internal improvement, and protecting our rights, provided such interests are not overridden by your rights and freedoms.
  • Legal obligation: where processing is necessary to comply with applicable laws, lawful requests, or regulatory obligations.
  • Consent: where consent is required, for example for certain non-essential cookies or similar technologies, or for certain optional communications.

Under GDPR transparency rules, users should be told both the purposes and the legal basis relied on for each type of processing.

5. Cookies and Similar Technologies

The Service may use cookies and similar technologies for different purposes, including:

  • essential website functionality;
  • login or session management;
  • language preferences;
  • security and abuse prevention;
  • measurement and analytics;
  • technical website improvement.

Not all cookies require consent in every case. The EDPB notes that the use of technologies falling within Article 5(3) of the ePrivacy framework does not automatically mean consent is always required; exemptions may apply depending on the purpose and circumstances. At the same time, consent is generally relevant for many non-essential tracking uses.

Where required by applicable law, we will ask for your consent before placing or using non-essential cookies or similar technologies.

You can also control certain cookies through your browser settings and, where available, through our cookie management tool.

6. Sources of Personal Data

We generally collect personal data:

  • directly from you;
  • automatically from your device or browser when you use the Service; and
  • in limited cases, from service providers that help us operate the website, such as hosting, email, security, or analytics providers.

7. Sharing of Personal Data

We do not sell your personal data.

We may share personal data only where necessary and appropriate with:

  • hosting providers;
  • email delivery or account-authentication providers;
  • technical support, security, or infrastructure providers;
  • analytics providers, if used;
  • legal, regulatory, or governmental authorities where required by law;
  • professional advisers where reasonably necessary; and
  • successor entities in the event of a merger, acquisition, restructuring, or asset transfer.

Where third-party service providers process personal data on our behalf, we seek to use providers that act under appropriate contractual and legal safeguards.

8. International Transfers

Your personal data may be processed in countries other than your own, depending on where our service providers, infrastructure, or technical partners are located.

Where applicable law requires safeguards for international data transfers, we will seek to rely on appropriate transfer mechanisms, such as adequacy decisions, contractual safeguards, or other lawful mechanisms.

9. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain security, comply with legal obligations, resolve disputes, and enforce our rights.

Examples:

  • account and registration data may be retained while your account remains active and for a reasonable period afterward;
  • support communications may be retained as needed to handle inquiries and maintain records;
  • technical logs may be retained for security, integrity, and troubleshooting purposes for a limited period;
  • consent records may be retained as necessary to demonstrate compliance.

The exact retention period may vary depending on the nature of the data and legal or operational requirements.

10. Your Rights

If the GDPR or similar laws apply to you, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate data;
  • request deletion of your data;
  • request restriction of processing;
  • object to certain processing;
  • request data portability, where applicable;
  • withdraw consent at any time where processing is based on consent; and
  • lodge a complaint with a competent data protection authority.

GDPR gives individuals rights such as access, rectification, erasure, restriction, portability, objection, and the ability to withdraw consent where consent is the legal basis.

To exercise your rights, contact us at: support@dual-news.com

We may ask for information necessary to verify your identity before responding to your request.

11. Children’s Privacy

The Service is not directed to children under the age at which consent is valid under applicable data protection law, unless otherwise stated.

We do not knowingly collect personal data from children in violation of applicable law. If you believe that a child has provided personal data to us unlawfully, please contact us and we will review the matter.

12. Security

We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

13. Third-Party Links and Embedded Content

The Service may contain links to third-party websites, tools, platforms, or embedded content. We are not responsible for the privacy practices of third parties.

If you follow third-party links or interact with third-party services, their own terms and privacy policies may apply.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will post the updated version on this page and update the “Last updated” date. Where required by law, we may provide additional notice.

15. Language Versions

This Privacy Policy may be made available in multiple languages, including English, Spanish, German, French, and Russian.

Translations are provided for convenience. In the event of any inconsistency between the English version and a translated version, the English version shall prevail to the extent permitted by applicable law.

If mandatory law requires another language version to prevail or grants users specific language rights, those rules will apply.

16. Contact Us

If you have any questions about this Privacy Policy or our processing of personal data, contact us at:

Email: support@dual-news.com